Patient Information

frequently asked questions

FAQs

You asked, we listened. At Lakeshore Ear, Nose, & Throat we take your questions seriously. Please see below for a list of commonly asked questions.  The left navigation will take you directly to each section.

Emergencies & Hospitalization

If you have a medical emergency after office hours:
  • Call 911 immediately for life-threatening emergencies.
  • Please contact the Lakeshore ENT doctor on call as soon as possible - (586) 779-7610.
  • If an emergency room visit is required, when possible, use a hospital where Lakeshore ENT doctors are on staff.
Our physicians are on staff at:  
St. John Hospital and Medical Center
22101 Moross Rd
Detroit, MI 48236
Bon Secours Cottage Hospitals
159 Kercheval Ave
Grosse Pointe Farms, MI 48236
St. Joseph Mercy of Macomb Hospital
43411 Garfield Rd A & B
Clinton Township, MI 48038
If you require hospitalization, your attending physician will arrange your admission whenever possible. During your hospital stay, either your attending physician or one of our associate physicians will see you daily to ensure your comfort and recovery. If you are hospitalized by another physician for other reasons, you can arrange to see your Lakeshore ENT physician by notifying your attending physician or calling our office.

Appointments

On your first visit to our office, please bring:
  • The completed forms that we mailed to you
  • Your insurance cards
  • Medications you are taking
  • Your referral form (if required)
  • Copies of all previous tests that have been performed. If you have had CT scans, MRIs or X-rays, bring the actual films along with the reports.
You can also download forms below and bring them with you to your appointment. Patients under 18 must be accompanied by a parent or legal guardian.
Our office fees are based on the complexity of your medical problem. We participate in most major insurance plans and you will be told if we participate in your particular health plan. We also accept cash, personal checks, VISA, MasterCard and Discover. Your insurance company will be billed for X-rays and other diagnostic tests performed on the day of your visit. You must pay any amount not covered by your insurance at the time of your visit. If you require surgery and you have insurance coverage, we will bill your insurance company. Each insurance plan has different reimbursement conditions (full payment, deductibles, co-pays). Ultimately, the full payment responsibility is yours. If you require surgery but have no insurance coverage, please contact our surgical scheduling department at (586) 445-6213 to develop a payment plan. If you have any questions regarding our fees, you may discuss them with our business office.
We accept most insurances. Please call our office for details on what your insurance(s) may cover: (586) 779-7610.  
The following forms can be downloaded to your computer and printed at home: New Patient Information Questionnaire In order for our doctors to provide a complete and comprehensive medical opinion it is important that they review all your medical information. Please be prepared to provide this information to our office along with your current medical insurance information. If you have any questions about these forms, our staff will assist you with your questions on the day of your visit.

Cancellations

If you must cancel your appointment, please call us at least 24 hours in advance. This allows us to give your time to another patient in need of our services.
St. Clair Shores (586) 779-7610 Rochester (248) 652-0044
Macomb Township (586) 263-7400 Grosse Pointe (313) 885-6367 allergy only
Macomb Township (586) 263-7400 Sterling Heights (586) 254-7200

Pre Operative Instructions

Avoid all products that might interfere with blood clotting such as aspirin, ibuprofen (Motrin/Advil) naproxen, and even vitamin E, garlic extract, and alcohol.
  • If you are taking anticoagulant medicine such as coumadin, plavix, or heparin, check with your doctor to find out how much time needs to pass between your last dose of medicine and surgery.
  • You may take Tylenol for pain or fever.
  • If you are a smoker, try not to smoke for a minimum of 2 weeks before and after surgery. Smoking increases your risk for bleeding and complications during and after surgery.
  • If you have chronic medical conditions such as high blood pressure, heart disease, chronic lung disease, or diabetes; make sure you check with your doctor to make sure they are well controlled before surgery.
  1. Take preoperative medicines if you were instructed to do so.
  2. Do not eat or drink anything after midnight.
  1. Do not eat or drink anything.
  2. Take all scheduled medication including high blood pressure or heart medicines; however, only have a small sip of water.
  3. DO NOT drink a lot of water. Your stomach must be empty for the surgery.
  4. Remove contact lenses.
  5. Do not wear makeup.
  6. Leave valuables and jewelry at home or with family members.
  7. Take a taxicab or have someone drive you to the surgical site.

Post Operative Instructions

Download PDF
  • Unless told otherwise, please be sure to call the doctor's office and make an appointment to see her/him in _______ week(s) after your surgery.
  • DO NOT BLOW YOUR NOSE for 3 weeks after your surgery. Any secretion in the nose should be spit out through the mouth to avoid infecting the ear or disrupting the surgery. If you sneeze, do so with your mouth open.
  • Avoid fatigue as it might cause you to catch a cold.
  • Do not get water in the ear. You may shower and wash your hair 3 days after your surgery. Place a fresh piece of cotton in the ear and cover it with a plastic baggie. If Band-Aids are behind the ear, they may be taken out at this time.
  • Some drainage from the ear is expected for 7-10 days after surgery. You may change the cotton as necessary. If the drainage develops a foul odor, please contact our office.
  • Bloody or watery drainage from the incision area may occur during the first 10 days following surgery. If this happens, tape a piece of gauze behind the ear and call the office.
  • A full sensation, popping sounds and fluctuating hearing may be noticed in the ear while it is healing.
  • Ringing in the ear is common and acceptable after surgery. This will usually improve as healing takes place.
  • If you have had surgery to improve your hearing, do not be concerned regarding your hearing for a period of 6-8 weeks following surgery. Your hearing will be evaluated at that time. You may travel by air one week after surgery.
  • Do not attempt any heavy lifting (more than 10 pounds) or bending over until your postoperative visit.
  • Should your ear become painful or reddened, please contact our office.
  • Some dizziness may occur after ear surgery, depending on the extent of disease or surgery performed. If it becomes severe and is associated with nausea and vomiting, contact our office.
  • Should you have any pain in the leg following surgery, notify our office immediately and see your family doctor as soon as possible.
If you have any questions regarding your comfort or care, please contact our office. We have a 24-hour answering service for emergencies. If you have any concerns not covered here or by your surgeon, please contact the office. After office hours the telephone answering machine will instruct you as to how to contact the physician on call.

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